Refund Policy
Last updated: April 2026
Digital Product Refunds
Luna Tarot provides AI-generated digital content delivered instantly upon purchase. Due to the nature of digital goods, we handle refunds as follows:
Subscriptions (Starter & Unlimited Plans)
- You may request a full refund within 7 days of your initial purchase if you have not used more than 2 readings during that period.
- You may cancel your subscription at any time. Access continues until the end of your current billing period.
- No partial refunds are issued for unused portions of a billing period after the 7-day window.
Single Reading Purchases
- Single reading purchases are non-refundable once a reading has been generated, as the AI content is delivered immediately.
- If you experience a technical issue that prevents your reading from being delivered, contact us for a full refund or replacement.
How to Request a Refund
Contact us at support@lunatarot.space with your order number and reason for the refund request. We aim to respond within 2 business days.
Payment Processing
All payments are processed by Lemon Squeezy, our Merchant of Record. Refunds are issued to the original payment method and may take 5-10 business days to appear on your statement.
Contact
Questions about refunds? Email us at support@lunatarot.space.